FAQs

VHR Rental & True Value Hardware

  • Where are you located?

    Our main store is located at 508 Haddonfield-Berlin Rd, Voorhees Township, NJ 08043. We have an additional location at 800 NJ-73, West Berlin, NJ 08091, serving customers in both areas.
  • What are your contact numbers?

    You can contact our Voorhees store at (856) 446-5694. For our West Berlin location, please call (856) 753-5400.
  • What is VHR Rental & True Value Hardware? What do you offer?

    We're a locally-owned hardware and rental superstore. Our offerings include tool and equipment rentals, True Value hardware products, and equipment servicing. We strive to provide high-quality products, reliable rental equipment, and expert, friendly service.
  • What kinds of equipment can I rent?

    We offer a diverse range of rental equipment, including floor sanders, lawn and garden tools, and heavy-duty equipment for larger projects.
  • How do I check if an item is available?

    To check item availability, please call us at (856) 429-7839 or use the contact form on our website. As our inventory changes frequently, we recommend calling ahead to ensure availability.
  • What are the typical rental durations?

    Our rental periods vary depending on the tool. We provide daily, weekend, and extended rental options. For specific rates and availability, please contact us directly.
  • What condition is the equipment in when rented?

    We thoroughly inspect and maintain all rental equipment before each use to ensure it meets safety standards and performs optimally.
  • What happens if I return an item late or if it gets damaged?

    Late returns or damage beyond normal wear and tear may incur additional charges. We encourage you to contact our staff for complete details of our rental agreement.
  • What products do you sell?

    As a True Value Hardware store, our product range includes home repair materials, hardware supplies, lawn and garden products, electrical and plumbing items, and general DIY essentials.
  • Can staff help me choose the right parts or materials?

    Certainly. Our experienced team is ready to assist you in selecting the appropriate items and provide guidance for your home projects, repairs, and lawn care needs.
  • Do I need an account to rent equipment?

    We do not require you to have an account. You do, however, need a valid ID, and some rentals may require a deposit.
  • Do you offer delivery for rental equipment?

    We have delivery available 7 days a week, but most rentals are designed for in-store pickup. For special delivery needs, contact us for availability and delivery fees.
  • What payment methods do you accept?

    We accept standard payment methods, including credit/debit cards and cash. Some rentals may require upfront payment or a deposit.
  • Can I reserve rental equipment?

    Yes! Please call us to check availability or reserve popular items.
  • What if the equipment I need isn’t available at your Voorhees Township location?

    If what you need is not available at our one location, we can check availability at the other and help you with alternatives.
  • : How should I prepare before renting a tool?

    To prepare for renting a tool from us, you should understand the tool’s basic operation. Our staff will review safety and usage instructions. Ensure your workspace is prepared and you have any necessary accessories like gloves or safety gear.
  • What if I’m not sure what tool or part I need?

    If you’re unsure what you need, bring your project details, photos, or measurements. Our team will help you choose the right tools or materials and advise whether renting or purchasing is best.
  • How can I reach VHR Rental?

    To get in touch with us, you can call or visit either of our locations!
  • What are your business hours?

    Our hours may vary. Please check our website or call the store for current hours.